Other Archives | KDI Office Technology

Improve Teacher, Student, and Parent Experiences with Cloud Communications

Timely, effective, and reliable communication is essential for keeping students, parents, teachers, and administrators engaged, safe, and productive. Whether managing parent-teacher interactions, coordinating with staff, or ensuring students have access to the resources they need, seamless communication makes all the difference. A fully integrated, AI-powered cloud communications platform ensures that everyone stays connected—no matter their [...]

kdi_admin2025-03-05T23:35:14+00:00March 3rd, 2025|Categories: Other, Voip|Tags: cloud services, Elevate, K-12, Local|

Elevating Customer Satisfaction: The Net Promoter Score at KDI Office Technology

Many companies proudly claim they offer the "Best service in the business," yet few have a concrete method to measure customer satisfaction. At KDI Office Technology, we believe that true excellence in service goes beyond claims—it requires reliable feedback mechanisms and continuous improvement. This is where the Net Promoter Score (NPS)® system comes into play, [...]

EOSEO2025-01-03T00:52:22+00:00July 19th, 2024|Categories: Other|

15 KDI Service Engineers Achieve Ricoh Prestige Certification

KDI is delighted to announce that (15) fifteen of their service technicians have been recognized among the very top Ricoh Dealer Technicians in the country by achieving the prestigious Ricoh Prestige Certification. "This is the highest level of attainment for service engineers within Ricoh’s RFG Circle of Excellence program. Nationally, 32 dealerships throughout the United [...]

kdi_admin2022-08-03T11:37:44+00:00August 3rd, 2022|Categories: Other|Tags: certification, Ricoh|

Move Faxing to The Cloud Before It’s Too Late! A Look at Ricoh’s XM Fax Solution

As the world evolves, the most fundamental types of technology continue to be phased out. However, while the tech world has become more fast-paced and things like smartphones have permanently replaced everyday items like pagers, some components of technology still can't be replaced. For example, telephones. While there are certainly many updates that have reduced [...]

KDI2025-01-03T01:21:25+00:00July 18th, 2022|Categories: Digital Transformation, Other|

IT Hardware: No Business Can Survive Without It

These days, there is not a business around that does not use IT hardware in some capacity to facilitate their daily operations. Some companies use basic hardware such as computers and their related accessories, while other companies, particularly those who operate online or heavily utilize data or technology, use far more advanced types of IT [...]

EOSEO2025-01-03T01:10:06+00:00April 15th, 2021|Categories: Other|Tags: IT Hardware|