In order to survive in today’s challenging marketplace, staying status quo is simply not an option. And, for organizations that are paper-intensive, an inability to move forward in the digital age can leave them lagging behind competitors when it comes to productivity, customer service, and overall business efficiency. In a new report produced by Forrester, [...]
Are you ready to take your Microsoft Teams experience to the next level? We’re excited to introduce Elevate for Teams Advanced, a seamless integration that brings advanced calling capabilities directly into your Teams app. Now, you can manage calls, SMS, and more, all within the familiar Teams interface. Why Elevate for Teams Advanced? Seamless Integration: [...]
We’re excited to announce the launch of our newly redesigned website, www.kdi-inc.com, and we invite you to explore the many features that reflect our commitment to empowering businesses with advanced technology solutions. Real-World Success: Case Studies Across Industries One of the highlights of our new website is the case studies section, which showcases how we’ve [...]
In today’s digital world, securing your business communications is more critical than ever. Cyberattacks are becoming increasingly sophisticated, and not all cloud communication providers offer the same level of protection. At KDI, our integrated cloud communications platform uses Triple Guard Security to keep your data safe with the latest in security technology. What is Triple [...]
Are your customers frustrated with long wait times and busy signals during peak hours? High call volumes can overwhelm traditional systems, leading to poor customer experiences. It might be time to upgrade your business phone system to a solution that scales effortlessly and improves efficiency. With features like Automatic Call Distribution (ACD) to reduce wait [...]
