Many companies proudly claim they offer the "Best service in the business," yet few have a concrete method to measure customer satisfaction. At KDI Office Technology, we believe that true excellence in service goes beyond claims—it requires reliable feedback mechanisms and continuous improvement. This is where the Net Promoter Score (NPS)® system comes into play, [...]
When you need additional storage for your office, you look around and wonder where you’re going to put yet another filing cabinet. Or maybe you’ve spent more than a few minutes hunting down a document you swore was right under that pile of even more documents. It’s pretty clear that the paper pile-up is a physical [...]
As your business grows, its needs change. It becomes more demanding and, often, harder to manage. But, investing in the right tools, systems, and office technology solutions along the way should make the process go much smoother. This guide is here to help, looking at essential office technology solutions for growing companies. The Importance of [...]
Digital transformation, a term now synonymous with innovation and adaptation, offers many benefits for companies around the world. The integration of new technologies into many organizations’ daily operations has become a fundamental part of their strategic initiatives. The main goal of any company is not to lag and be surpassed by its competitors. However, not [...]
For a company with a widespread printing environment, managing the printer fleets can be a real struggle in terms of time and resources. First, you have to ensure that the machines are always working optimally so as not to cause delays in work progress. Second, you have to maintain supplies such as paper, ink, and [...]
